Privacy Policy

1. Introduction

Perklu ("we," "our," or "us") operates a digital loyalty program platform for small businesses. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our web portal and related services (the "Service"). By using the Service, you agree to the practices described in this policy.

2. Information We Collect

Business Owners

• Account information: name, email address, phone number, and password
• Business information: business name, address, website, and branding preferences
• Loyalty program configuration: program type, reward rules, and promotional messages
• Subscription and billing information (processed securely by Stripe)
• Usage data: pages visited, features used, and interaction logs

End Customers (via Business Owners)

• Name, phone number, and email address
• Loyalty activity: stamps, points earned, and rewards redeemed
• Visit history and check-in timestamps

3. How We Use Your Information

• To provide, operate, and maintain the Service
• To process loyalty transactions and manage reward programs
• To send transactional communications (account verification, password resets)
• To process subscription payments via Stripe
• To analyze usage patterns and improve the Service
• To comply with applicable legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service providers: Stripe for payment processing; cloud infrastructure providers for hosting
• Business owners and their customers: Customer loyalty data is shared with the business whose loyalty program the customer has joined
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your account and business data for as long as your account is active or as needed to provide the Service. Customer loyalty data is retained for the duration of the business's active subscription. You may request deletion of your account and associated data by contacting us at the email address below.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Data portability where technically feasible

8. Cookies

We use local storage (not cookies) to maintain your session token and language preference. No third-party tracking cookies are used on the business portal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: support@perklu.com